{"id":11,"date":"2026-10-06T19:50:10","date_gmt":"2026-10-06T19:50:10","guid":{"rendered":"https:\/\/avdistro.wpenginepowered.com\/?page_id=11"},"modified":"2026-10-06T19:50:10","modified_gmt":"2026-10-06T19:50:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/avdistro.ca\/?page_id=11","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-avb1004 e-con-boxed e-flex e-con e-parent\" data-id=\"avb1004\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-avb1001 elementor-widget elementor-widget-heading\" data-id=\"avb1001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Policies<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-avb1002 elementor-widget elementor-widget-heading\" data-id=\"avb1002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund and Returns Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-avb1003 elementor-widget elementor-widget-text-editor\" data-id=\"avb1003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin:0\">Last updated October 6, 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-avb1007 avd-policy e-con-boxed e-flex e-con e-parent\" data-id=\"avb1007\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-avb1005 elementor-widget elementor-widget-html\" data-id=\"avb1005\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>.avd-policy .elementor-widget-text-editor h2{margin:40px 0 12px;font-family:Sora,sans-serif;font-weight:600;font-size:22px;line-height:1.35;color:#1e2a44}.avd-policy .elementor-widget-text-editor h2:first-child{margin-top:0}.avd-policy .elementor-widget-text-editor p,.avd-policy .elementor-widget-text-editor li{margin:0 0 12px}.avd-policy .elementor-widget-text-editor ul{margin:0 0 12px;padding-left:22px}.avd-policy .elementor-widget-text-editor a{color:#2e7d6b;text-decoration:underline;text-underline-offset:2px}.avd-policy .elementor-widget-text-editor strong{color:#1e2a44;font-weight:600}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-avb1006 elementor-widget elementor-widget-text-editor\" data-id=\"avb1006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We want every order to arrive in good condition. If something goes wrong, here is how we put it right.<\/p>\n<h2>Damaged or defective products<\/h2>\n<p>If a product arrives damaged or defective, contact us within <strong>15 days<\/strong> of receiving your order at <a href=\"mailto:info@avdistro.ca\">info@avdistro.ca<\/a>. Include your order number and a short description of the problem, and we will send you instructions for returning the product.<\/p>\n<p>Whether a return is accepted is decided at our discretion, based on whether the issue was within our control.<\/p>\n<h2>Refunds and store credit<\/h2>\n<p>Once we have received and inspected the product and confirmed the problem, we will issue a store credit or a refund for the product, plus the cost of return shipping.<\/p>\n<ul>\n<li>Products must be returned undamaged and in their original packaging.<\/li>\n<li>We cannot refund products that have been used, or damaged after delivery.<\/li>\n<li>Original shipping costs are non-refundable.<\/li>\n<li>Refunds can take up to 10 business days to appear on your card or bank account. Store credit can be issued as soon as a return is confirmed.<\/li>\n<\/ul>\n<h2>Cancelling or changing an order<\/h2>\n<p>You can cancel or change an order as long as the package has not left our building. Some orders leave within an hour, others take more than a day, so contact us as soon as possible at <a href=\"mailto:info@avdistro.ca\">info@avdistro.ca<\/a>.<\/p>\n<h2>Your legal rights<\/h2>\n<p>Nothing in this policy affects your rights under the law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policies Refund and Returns Policy Last updated October 6, 2026 We want every order to arrive in good condition. If something goes wrong, here is how we put it right. Damaged or defective products If a product arrives damaged or defective, contact us within 15 days of receiving your order at info@avdistro.ca. Include your order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/avdistro.ca\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avdistro.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avdistro.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avdistro.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avdistro.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":2,"href":"https:\/\/avdistro.ca\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":254,"href":"https:\/\/avdistro.ca\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/254"}],"wp:attachment":[{"href":"https:\/\/avdistro.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}